Communication Skills for Business – Office Skills

What is the Course About?

 The purpose of this course is to equip students with the knowledge and skills to run an effective and efficient office.

There are not formal entry requirements. A good command of the English language is required.

 Course Outline

After attending this series of classes, attendees will have an understanding of concepts in the following areas:

Day 1 – Answering phones and taking notes; taking and delivering messages.

Day 2 – Taking minutes.

Day 3 – Writing formal letters.

Deliverables

• Instruction by an expert facilitator.
• Course materials.
• Educare Certificate of Completion.